Privacy Policy

Effective Date: July 11, 2026

At Graphic & Product Packaging Designer ("Pack Vendors", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit packvendors.com or use our products and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect both personal and non-personal information when you visit our website, request a quotation, contact us, or use our services.

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing or Shipping Address
• GST Information (where applicable)
• Order Details
• Files, artwork, or documents submitted for printing or packaging
• Any information voluntarily shared through contact forms, email, WhatsApp, or other communication channels

Non-Personal Information

We may automatically collect technical information, including: IP Address, Browser Type and Version, Device Information, Operating System, Pages Visited, Date and Time of Visits, Referral Source, and Website Usage Statistics.

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and quotation requests.
• Process and manage orders.
• Deliver packaging and printing services.
• Provide customer support.
• Communicate order updates and service notifications.
• Improve our website and user experience.
• Analyse website traffic and visitor behaviour.
• Detect and prevent fraud or misuse.
• Comply with legal and regulatory obligations.
• Send newsletters, promotional offers, or marketing communications where permitted by law.

You may unsubscribe from marketing communications at any time.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us remember user preferences, improve website functionality, understand visitor behaviour, analyse website traffic, and measure the effectiveness of marketing campaigns.

You may disable cookies through your browser settings. However, certain website features may not function correctly if cookies are disabled.

4. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only with trusted service providers assisting our business operations, courier and logistics partners for order fulfilment, payment service providers for processing transactions, government authorities when required by applicable law, and professional advisers where necessary to protect our legal rights.

5. Data Security

We implement reasonable technical, administrative, and organisational security measures to protect your information against unauthorised access, misuse, alteration, disclosure, or destruction.

Although we take appropriate precautions, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, complete transactions, comply with legal/tax requirements, or resolve disputes.

7. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.

9. Your Rights

Subject to applicable laws, you may have the right to access your personal information, request correction of inaccurate data, request deletion, withdraw consent, or opt out of marketing communications.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be published on this page with a revised Effective Date.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us: